This document explains how DigiSuite processes personal data and the privacy rights available to users under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
DigiSuite is operated by:
Software Programming Group LLC
15 Corporate Pl S #421
Piscataway, NJ 08854
United States
Email: contact@digisuite.ai
1. Personal Data We Collect
Account Information
- Name
- Email address
- Username
- Password (encrypted)
Business & Profile Data
- Business name
- Social media profile identifiers
- Connected platform account IDs
Technical & Usage Data
- IP address
- Device type
- Browser type
- Login timestamps
- Feature usage activity
Content Data
- Posts you create
- Scheduled marketing content
- Uploaded media (images, videos, logos)
- AI-generated assets and captions
Integration Data
When you connect third-party platforms (such as Facebook, Instagram, or Google Business Profile), we may receive:
- Page IDs
- Account tokens
- Basic profile information
- Analytics metrics
DigiSuite does NOT collect:
- Bank account numbers
- Social security numbers
- Private messages from social media platforms
2. Why We Process Your Data (Legal Basis – GDPR)
Contractual Necessity
To provide the service you signed up for (publishing posts, scheduling, analytics, SEO reporting).
Legitimate Interests
To improve performance, prevent fraud, and maintain security.
User Consent
For integrations, marketing communications, and optional features.
Legal Compliance
To comply with financial, tax, and regulatory obligations.
3. How We Use Your Data
- Create and manage your account
- Publish and schedule social media content
- Perform SEO audits and analytics
- Generate AI marketing assets
- Connect to social media platforms
- Provide support
- Secure the platform
- Detect fraud and abuse
We do NOT sell your personal data.
We do NOT use your content to train public AI models.
4. Sharing of Information
We only share data with trusted service providers necessary to operate DigiSuite, including:
- Cloud hosting providers
- Analytics services
- Authentication providers
- Social media APIs
- SEO data providers
5. Your Rights Under GDPR (EU Users)
- Access your personal data
- Correct inaccurate data
- Delete your data
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
6. Your Rights Under CCPA/CPRA (California Users)
- Know what personal information we collect
- Request deletion
- Correct inaccurate information
- Limit use of sensitive personal information
- Opt-out of data sale (we do not sell data)
- Non-discrimination for exercising privacy rights
Subject line for requests: California Privacy Request
We will respond within 45 days.
7. International Data Transfers
DigiSuite operates in the United States. If you access the service from outside the United States, your data may be transferred to and processed in the United States. By using DigiSuite, you consent to this transfer.
8. Data Retention
- Active accounts: retained while account exists
- After account deletion: up to 30 days in backups
- Billing records: retained for legal obligations
9. Security Measures
- Encrypted authentication tokens
- HTTPS secure connections
- Restricted internal access
- Monitoring and abuse detection
However, no internet system can be 100% secure.
10. Contact & Complaints
For privacy concerns:
Email: contact@digisuite.ai
You also have the right to lodge a complaint with your local data protection authority if you believe your rights were violated.